Make Better and Informed Decisions with Data You Can Trust
The purpose of this questionnaire is to gather your views, experiences, and concerns regarding property rates and municipal services. Your responses will help the Municipality design a fair, affordable, and sustainable tariff model that reflects the realities of residents and property owners in our community. Please answer honestly and freely. All your responses will be kept confidential and used strictly for research and planning purposes to benefit the community.
1. Name of Respondent (Optional):
2. Age:
Under 2525–3435–4445–5455–6465+
3. Gender:
MaleFemaleOtherPrefer not to say
4. Occupation:
5. Monthly Income:
Less than R1,500R1,501–R3,000R3,001–R5,000R5,001–R10,000Above R10,000
6. Ward/Section:
6.1 Municipal Account Number (Optional):
7. Property Type:
ResidentialCommercialAgriculturalVacantIndustrial
8. Estimated Market Value of Property:
Less than R50,000R50,001–R150,000R150,001–R300,000R300,001–R500,000Above R500,000
9. Property Size (approx. square meters):
10. Do you have access to the following municipal services? (Tick all that apply)
Piped WaterElectricityRefuse CollectionSewer System
11. Distance to nearest tarred road (approx.):
<500m500m–1km1–2km>2km
12. Are you currently paying property rates?
YesNo
13. If yes, how often do you pay?
MonthlyQuarterlyAnnually
14. Have you ever defaulted on property rate payments?
15. If yes, what were the main reasons? (Select all that apply)
AffordabilityLack of awarenessLack of service deliveryUnclear billing
16. Do you believe the current rates you pay reflect the value of your property?
YesNoNot Sure
17. How much do you currently pay in annual property rates (Rough Estimate)? R
18. What percentage of your monthly income would you consider reasonable for property rates?
Less than 2%2–5%5–8%More than 8%
19. If your property rate increased by 10%, would you still be able to pay?
20. If your rates were linked to improved services, would you support a modest increase?
YesNoDepends on services
21. Which of the following property rate options do you prefer?
Flat Rate for All PropertiesProgressive Rates (higher value, higher rate)Market-Aligned Rates (based on valuation roll)Exemptions for Low-Income Households
22. If you were offered a rebate for prompt payment, would you be more likely to pay on time?
23. What would increase your willingness to pay property rates?
Better service deliveryDiscounts/rebatesSimplified billingPublic awareness campaignsCommunity consultations
24. Do you think the current property rates system is fair?
25. Do you support the idea of revising the property rates model?
26. Would you be willing to participate in future public consultations on property rates?
YesNoMaybe
27. What is your main concern or suggestion regarding property rates in Bushbuckridge?
Your survey response has been submitted successfully. We appreciate your participation.
